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    The common denominator of a solution from RAD Software® whether Servicing, Supporting, Analysing or Managing, is quite simply the customer and their needs

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Solutions designed to fit your business need

ERP Factory

What is ERP; a Powerful, scalable and customisable ERP System (Epicor ERP) designed for both discrete and process manufacturing industries.

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ITSM Arrows

ITSM offering ITIL process based capabilities from Incident, Problem, Knowledge and Change management to Self Service and Asset Management with Ivanti.

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BI Analytics

Self-Service and mobile enabled BI from Qlik, visualisations and discovery tools transforming data into meaningful knowledge and insight through analytics.

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Remote Tablet

Powerful and scalable Epicor Field Service and Remote Workforce Management software designed for both discreet and process manufacturing industries.

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Choosing the Right ERP System Needn’t be a Headache

this guide has been designed based on our experience working with thousands of growing businesses all over the world. It is divided into two sections:

  • The four key considerations in choosing an ERP vendor
  • Four key factors that affect your ERP choice

Successful ERP implementation depends on having a well-planned ERP strategy looking at each of these issues. You should focus on vendors with experience in your industry sector, able to work with you to prioritise the needs of your business.

Register now to download the guide

Enterprise Resource Planning

The purpose of an ERP based system should be to drive efficiency and facilitate growth by building and maintaining a stream of information that flows throughout every function and department of the company. Options to setup on either a local, centralised hardware network within the company or at a remotely hosted service centre, accessed by users from anywhere in the world through a secured browser interface or sophisticated client.

RAD Software has years of dedicated expertise providing and supporting successful business systems to industry across the UK. On-premise, Cloud or Hosted... protect and retain control of your data by implementing the hardware infrastructure that is most important to your business. Pre-integrated software architecture removes the need for third party add-on modules.

The benefits:

  • Technology and data aligned with your strategic goals and vision
  • Meet and exceed ROI expectations
  • Decrease operating costs
  • Improve financial control and eliminate unnecessary costs
  • Adapt quickly to changes in legislation and specific industry requirements
  • Protect your business from risk

IT Service Management

To better support the business, infrastructure and operations (I&O) managers often turn to IT service support management (ITSM) tools. Industry leaders in ITSM offer integrated products that address functionality from a combined perspective of people, processes and tooling.

ITSM tools enable IT operations organisations, specifically I&O managers, to better support the production environment. ITSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business.

The benefits:

  • Providing a better service at reduced cost
  • Integrating Service Desk and Operations
  • Improving incident and problem management
  • Providing proactive change management
  • Empowering users with self-service
  • Mobile service management

Business Intelligence

To gain a better understanding and easily perform more complex analysis that finds the hidden insights in potentially vast amounts of data, delivered straight to your fingertips, anywhere, on any device is the intelligent move for businesses.

Today business intelligence systems provide innovative solutions that keep pace with every changing requirement. A platform-based approach to visual analytics is best as that brings insights and clarity to where it's needed the most: the point of decision.

The benefits:

  • Make smarter decisions around costs management
  • Optimise revenue creation
  • Remove risk and compliance through increased transparency
  • Faster micro-decision making

Field Service Automation

Whether you have staff deployed to visit sites and correct faults, provide planned maintenance, deliver care schedules or collect/record goods, Field Service Automation applications should offer a comprehensive suite of functionality that can be run on an entirely stand-alone basis or integrated seamlessly with your existing ERP software.

Offering an unprecedented level of flexibility and configuration capability to distribution, engineering and facilities management businesses, Eagle Field Service makes use of today’s leading tablet, smartphone and roaming touchscreen devices to enable maximum flexibility and total real-time visibility to Service Managers.

The benefits:

  • Maximise utilisation and productivity
  • Capture compliance and regulatory data remotely
  • Maintain accuracy of records in the field
  • Operate online or offline
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