• HEAT Slide 1

    Ivanti Service Manager

    Ivanti is the author of the world’s most powerful fusion of truly flexible, scalable, secure CSM and UEM solutions

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Ivanti Service Manager Overview

Ivanti Silver Partner solid

RAD Software® Ltd is a Certified Silver Partner with Ivanti, a leading provider of Cloud Service Management (ITSM) and Unified Endpoint Management (UEM) software solutions.

Ivanti Service Manager is the only hybrid solution that manages the services of thousands of leading organisations.

Simply better managed services across the entire enterprise. The world’s most powerful fusion of flexible, advanced and secure, service and unified endpoint management solutions.

HEAT-ClientManagement Ivanti | IT Service Management

Efficient Mass Rollouts

With Ivanti Service Manager's Client Management you can efficiently plan for global software rollouts, automatically package the necessary software, operating systems, drivers and configurations, verify and pilot the software change before production, automatically deploy the software to the end user, monitor and enforce compliance as well as update and remove software as necessary to stay aligned with dynamic business demands.

Modernising Service Management

Ivanti Service Manager is modernising the service desk, helping IT deliver more value to the business. It brings together a comprehensive set of service and lifecycle products that are designed to improve service levels and productivity, follow best practices and achieve standardisation, and align IT to the delivery of business value. Whether you are looking for a basic HelpDesk or need to perform more advanced Service Management processes, whether you support internal or external customers or both, Ivanti Service Manager can easily scale and adapt to meet your specific business needs.

HEAT-LifeCycle Ivanti | IT Service Management

HEAT-Metrics Ivanti | IT Service Management

Real Business Value

Ivanti Service Manager provides real business value out of the box. With built-in best practices, out-of-the-box templates, and closed loop automation and workflow, customers quickly realise measurable benefits with Ivanti.

  • Maximise operational efficiencies with built in best practices and automation workflow
  • Reduce IT cost by reducing unplanned changes in order to maintain a desired state and employee productivity
  • Improve service quality and compliance with real-time dashboards and analytics for analysts and voice notification services

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