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RAD Services: FACILITIES MANAGEMENT
Exclusive to our Manufacturing EFACS ERP and Business Intelligence customers, RAD offer technical assistance that extends across the entire IT infrastructure of your company, covering both general and specific queries related to the operation of your hardware and software.
Used predominantly by organisations who do not have an internal IT resource of their own, our Facilities Management contract gives you access to a highly skilled, experienced and knowledgeable team of technical engineers who will assist with and respond to a wide range of queries including but not limited to: network & connectivity issues, server checks, hardware upgrades, desktop and terminal operation, data and power back-up devices, performance management, firewalls, routers, anti-virus, general system protection and so on.
A Facilities Management contract offers numerous benefits:
- An initial, single-point of contact for ALL IT-related issues and queries.
- Minimise or even remove the overhead of full time technical staff by leveraging RAD’s significant expertise at a fraction of the cost.
- Proactive feedback and advise allows you to lower the Total Cost of Ownership and eliminate the risks associated with future IT investments.
The needs, budgets and demands of every business are different. Our technical engineers will offer your business as little or as much assistance as your enterprise requires from general ad-hoc advice, a supplemented internal IT resource and interim management solutions all the way through to emergency response and a fully outsourced IT support service based near Glasgow, Scotland.
If you think your business could benefit from a Facilities Management contract then please contact us and we’ll be more than happy to offer you a suitable contract that will meet your needs, and requirements within budget.
